Name: Craig Walters
Title: Regional Sales Representative
Hire Date/Experience: 1994-2003 and 2009-present, total years in business 37 (20 with Clancy)
How do you define an ideal customer experience?
The ideal customer experience is having your relocation needs understood and providing a solution that fits those needs resulting in a satisfied customer who is willing to recommend Clancy to friends and business associates.
What do you every day to ensure an awesome customer experience?
I pay attention to details and communicate with the customer and Clancy team.
What do you like most about your occupation?
What I like most is meeting new and interesting customers every day. Being able to provide a top quality service throughout the relocation process.
What is your proudest professional achievement to date?
I am most proud to be a long-standing member of the Clancy team that year over year is recognized by United Van Lines as being the top agent in its class.
Why should a customer choose Clancy?
To experience award-winning moving services and customer service.